Implementing TWI: 7 Steps to Creating and Managing a Skills Based Culture
	Date:	March 23, 2011
	Time:	90 Minutes
	Fee:	$150
	Description:	Since the publication of The Toyota Way in 2004, and especially it’s follow up work Toyota Talent, the lean world has become aware of how a program developed in the US in the 1940s called TWI helped Toyota establish fundamental skills needed for success in creating the Toyota Production System. Today companies across the US and around the world have been recreating this success story by implementing the Training Within Industry program in much the same way as it was conceived by its founders during WWII. In this webinar, the presenters will discuss the 7 steps for creating and managing a successful implementation of the TWI programs. While each of the TWI methods of Job Instruction, Job Relations, Job Methods Improvement, and Job Safety takes practice and perseverance to perform correctly, the larger challenge is to make these essential skills a part of the everyday work of the business. By taking a strategic approach to where and how the programs are introduced, attendees will learn how to create “pull” from their organizations so that TWI methods become the standard way of doing work. The presenters, who reintroduced TWI back into Western industry in 2001, are now in their 10th year of delivering TWI for companies around the globe. In this webinar they will describe how some of these companies, large and small, have struggled and succeeded in making TWI an integral part of their culture. By showing where companies have stumbled as well as triumphed in this effort, they will give practical advice and direction on how organizations can get strong and sustainable value from these powerful programs.
	Presenters:	Patrick Graupp began his training career at the SANYO Electric Corporate Training Center in Japan after graduating with highest honors from Drexel University in 1980. There he learned to deliver TWI and other training programs to prepare employees for assignment outside of Japan. He in turn was also transferred to a compact disc fabrication plant in Indiana, where he obtained manufacturing experience before returning to Japan to lead Sanyo’s global training effort. Patrick earned an MBA from Boston University during this time, and he was later promoted to the head of human resources for SANYO North America Corp. in San Diego, where he settled. Working with Bob Wrona, Patrick took vacation time in 2001 to deliver a pilot project for CNYTDO, the predecessor and parent company of the TWI Institute, to reintroduce TWI into the United States. The results encouraged Patrick to leave SANYO in 2002 to deliver and spread the TWI program as he was taught in Japan and which he described in his book The TWI Workbook: Essential Skills for Supervisors, a Shingo Research and Professional Publication Prize Recipient for 2007. Since then he has developed hundreds of trainers who are now delivering TWI classes across the country and around the world. His new book Implementing TWI: Creating and Managing a Skills Based Culture was published by Productivity Press in November 2010. Bob Wrona began his manufacturing career at Chevrolet in Buffalo, NY where he was promoted to supervisor after earning his BS at nights from Canisius College. He moved on to Kodak in Rochester, N.Y. where he became interested in organizational development while earning his MBA from Rochester Institute of Technology. Bob joined a high volume retail drugstore chain in Syracuse, N.Y. when it was a 12 store operation. He standardized store operating systems and procedures, developed internal training, and reorganized central distribution as the company profitably grew into a regional chain of 140 stores in 11 years.   Not content as an administrator, Bob returned to his manufacturing roots as an independent TQM consultant for small manufacturers to engage their people to improve performance. Fifteen years of hands-on implementation made it clear that supervisors lacked the skills to lead in the new world of Lean Manufacturing. He discovered TWI when studying Kaizen and tracked down TWI Master Trainer Patrick Graupp in 1998. The opportunity for them to reintroduce TWI in the U.S. came in 2001 when Bob became a Lean Consultant for CNYTDO, Inc. that provided support to reintroduce TWI in Syracuse, NY as detailed in his 2007 Shingo Prize winning book The TWI Workbook: Essential Skills for Supervisors. His new book Implementing TWI: Creating and Managing a Skills Based Culture was published by Productivity Press in November 2010.
	Register: